Terms of Service

Conditions of sale.

On this page you will find all the information needed to place your orders on the website ecommerce Benicchio company information, forms of payment, shipping and privacy laws. These Terms and Conditions have as their object the purchase of products made remotely, via computer network, the e-commerce site www.benicchio.it belonging to Benicchio Alessio, Via Giovanni Battista Moroni, 169 - 24127 Bergamo. Every purchase transaction will be governed by the provisions of Decree n. 185 / 99 and, as regards the protection of confidentiality, will be subject to the rules laid down in Law no. 675 / 96.

Acceptance of terms of sale.

The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to comply, in its relations with Benicchio, the general conditions and payment transcribed below, stating that I have read, and accepted all the indications provided in accordance with the rules mentioned above; and also recognizing that Benicchio Ferramenta Srl will not be bound to different conditions, which have not been previously agreed in writing.

How to purchase.

Purchases of products, available as illustrated and described online, are made by the Customer at the price specified therein, to be confirmed at the time of the confirmation order, plus the cost of transportation if any, of the time and still receive purchase. Before confirming the purchase, the customer will be summarized, the unit cost of each selected product, or the total cost when you purchase more products and shipping charges if any. The images shown on the website may differ slightly from the actual product available. For more information please contact the company Janni & Ceschi Srl address:info@benichio.it

Validity of prices and order confirmation via email.

By submitting the order form you will receive an order confirmation via email. The price charged will be the date fixed in the order.


All items sold are covered by manufacturers warranty on all the Italian territory. The guarantee is normally of two years for private and to one year professional use. In case of defects, failures, we promise to pick up the goods at issue and refund the customer at the 100%. To obtain a refund the customer must contact us by phone or e-mail explaining his motives. The refund is made immediately when the property in question is returned to the company.

Right of withdrawal.

Benicchio recognizes the right of withdrawal as provided by law (Decree Law DECREE 206 / 2005) The deadline to exercise this right is 14 days within which the customer must notify us. The Customer may contact us at the phone number +39 035 255074: then we'll turn to the return process. The goods will be returned to Benicchio Alessio, via Giovanni Battista Moroni, 169 - 24127 Bergamo. As per the Decree Law Benicchio in case of withdrawal is required to fully repay the customer. All transportation costs are charged to the customer. The purchased must to be returned intact and in original packaging, complete in all its parts. The product must to be delivered on time and in the manner described above descritte. The refund will be made no later than 14 days of receipt of the returned product.

Evasion and delivery of the product.

Purchased products will be delivered by Benicchio to address specified by the customer. The goods always travel with casing invoice with the goods. The Shipping is done within 24 / 48 hours after order confirmation, unless technical problems. In case of delay we will inform the customer.


The shipping is via express courier Bartolini. Express shipping usually takes place in 24 / 48 hours (barring unforeseen circumstances such as temporary unavailability of the product). In special cases (very large or very heavy loads) We reserve the right to quantify the transport and clearly inform the customer. In such cases fully reimburse the customer if it is not d 'agreement on the cost of the proposed transport.


For customers the forms of payment are Bank Transfer, Credit Card, Paypal. With payment by bank transfer, delivery of goods will be made only after our Company has received by fax or email confirmation of payment via bank transfer copy issued by the bank.




1.      Data controller
Data controller of personal data The data controller is Benicchio Ferramenta Srl (hereinafter "Benicchio" or "Holder") with registered office in Via Giovanni Battista Moroni, 169 - 24127 Bergamo - ITALY VAT no. 02314190162 e-mail info @ benicchio .it (the "Owner").


2.      Interested Registration - Purposes and methods of processing - legal basis

Benicchio has used a registration system on its website www.benicchio.it (hereinafter the "Site") allows interested parties to access the services of the Site and, in particular, to purchase the products, inserting their authentication credentials.

The Data Controller processes the personal data of the data subjects for the following purposes:

a)      for registration on the website www.benicchio.it (hereinafter the "Site")

b)     for the management of purchase orders for goods through the Site and, in particular, the selection of products, the sending of orders and / or the relative acceptance, shipment, delivery of products;

c)      for carrying out administrative and accounting activities relating to the purchase of products through the Website, as well as to fulfill legal obligations;

d)     for sending advertising with information on products or advice on the purchase of products on the site;

e)     for sending newsletters through which the person concerned from time to time receives information on advantageous offers on products offered on the Website, special offers, promotions and news.


The legal basis of the processing for the purposes referred to in letters a), b) and c) is the execution of the sales contract of which the party is a party, while for the purposes d) e) and f) is the consent, optional and freely revocable by the interested party.

Personal data are processed using manual and electronic tools and are stored in the electronic database. The personal data contained in the aforesaid automated information system, as well as those stored in the electronic archives of the Data Controller, are treated in compliance with current legislation and the GDPR regarding security measures, in order to minimize the risk of destruction, loss, modification, unauthorized disclosure or access, in an accidental or illegal manner, or of processing not in accordance with the purposes of the collection.


3.      Data retention times

Personal data is kept for the time necessary to achieve the purposes indicated above, as well as to fulfill legal obligations. For this reason the data of the interested parties for the purposes referred to in letters a), b) and c) will be kept for 10 years, while the data of those interested who have registered on the Website for the purposes referred to in letter d) and e) above will be retained until the express revocation of the consent. Once the storage terms indicated above have elapsed, the data will be destroyed, deleted or made anonymous, compatible with the technical cancellation and backup procedures.


4.      Type of personal data processed

The Data Controller processes the personal data entered by the Data Subject at the time of registration (name, surname, place and date of birth, tax code / VAT number, residence, telephone contacts, profession etc.), as well as the domain name or address Access computer IPs that are saved for security reasons and deleted after a maximum of 7 (seven) days. Other data may also be saved, such as the access date, the http response code and the website from which the re-directing to the Site occurred, as well as the amount of data (bytes) that were transmitted.

5.      Provision of data and consent to its processing

The provision of data for the purposes referred to in art. 2 lett. a), b) and c) it is strictly necessary and in case of non-release, the interested party will be unable to complete the registration on the Website or the purchase procedure of the products through the Website.

With reference to the purpose referred to in letters d), and e) of the art. 2 above, consent to the processing is optional and the interested party may freely withdraw consent to oppose at any time the sending of such communications.


6.      Scope of data communication

Personal data are entered by the Data subject on the Site and may be brought to the attention of the Data Controller or disclosed to public and / or private subjects, physical and / or legal persons (legal, administrative and fiscal consultancy firms, authorized to request it), that is, to third parties that the Owner uses for the execution of the sales contract (eg shippers and couriers), for the maintenance of the Site (IT company) and consultants in general.


7.      Rights of the interested parties

The interested party is always entitled to request the Data Controller to access your data, to correct or cancel it, to limit the processing in the cases provided for by art. 18 GDPR or the possibility to oppose the processing, to request the portability of data, relying on these and other rights provided by the GDPR through a simple communication to the Owner at info@benicchio.it

The interested parties have the right to revoke the consent given at any time for the purposes referred to in letters c) and d) of the art. 2.

Interested parties have the right to lodge a complaint with the competent Supervisory Authority in the Member State in which they reside habitually or work or of the State in which the alleged violation has occurred.